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Workforce management built for multi-client contact centers

Forecast and staff across every client's SLA at once — so a spike on two clients at 2am doesn't blow your penalty clause.

Per-seat pricing on the pageSetup in minutes to take callsCancel anytime

Built for every client vertical you run

One workspace for teams running 3–50+ client accounts per tenant.

Healthcare BPO
Insurance Claims
Debt Collection
Tech Support
Inbound Sales
Property Management
★★★★★

"We run six healthcare clients on one NexiOps tenant now. The SLA board alone replaced three spreadsheets and a shared inbox."

Director of Operations
Healthcare BPO
★★★★★

"Onboarding a new client used to mean a new dialer, a new helpdesk, and two weeks of setup. Now it's a tenant switch and we're live the same day."

VP, Client Services
Outsourced Support
★★★★★

"Per-seat pricing that drops as we grow is the whole reason we switched. The number was on the page and we could actually budget it."

COO
Multi-client Contact Center

Early-access customers — named logos available on request. Ask for references →

New

Compliance & Engagement suite — included

The suite most platforms charge extra for — auto-detected by your jurisdiction, no add-ons. Fair Workweek, breaks, geofencing, budgets, equity, and engagement all run silently in the background and flag issues before they become penalties or churn.

Fair Workweek & Breaks

Advance-notice, last-minute change, missed meal/rest breaks — auto-detected for NYC, Seattle, SF, Chicago, Philadelphia, CA, OR, WA.

Geofenced Clock-In

GPS clock-ins validated against each worksite radius. Out-of-geofence punches flagged for review automatically.

Labor-Budget Variance

Live projected hours vs. department budgets — see overages in real time, not at month-end.

Pay-Equity Audit

Flags pay-ratio outliers and gender pay gaps per role. Educational, not legal advice.

Weekly Sentiment Pulse

One-tap mood check-in that surfaces burnout early — private to each manager.

SMS Shift Confirmation

One-tap "reply Y to confirm" texts cut no-shows before every shift — via your own Twilio number.

What-If Schedule Simulator

Preview projected overtime, rest violations, and single-coverage gaps before you publish.

AI Daily Briefing

Every manager starts the day with a prioritized, plain-English briefing of what matters.

Questions BPOs ask before switching

Built for multi-client operations

Not a single-tenant helpdesk. Not a quote-only maze.

Each client stays isolated

Every client runs in its own tenant scope — separate queues, cases, contacts, and recordings. No cross-client leakage, ever.

Go live in days, not quarters

Take your first live call within minutes of setup. Onboard a new client without re-provisioning your whole stack.

The price is on the page

Per-seat pricing that drops as you add seats, starting at $69/seat/month. Annual saves about 17%. No "contact us for a quote" wall.

Enterprise-grade security • SOC 2 • HIPAA • Payment processed by Stripe • Cancel anytime

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Support That Scales With Your Plan

From self-service knowledge base to 24/7 dedicated support — every plan includes the right level of assistance.

Self-Service

Knowledge Base and ticket portal. 48-hour response target.

Starter plan

Standard

2 hours/month of agent time. Email and chat support. 24-hour response.

Growth plan
Popular

Priority

8 hours/month of agent time. Priority phone and chat. 8-hour response.

Scale & Business plans

Enterprise

Unlimited 24/7 support. Dedicated CSM. 1-hour response target.

Enterprise & Enterprise+ plans

All new subscribers get 60 days of complimentary Priority support during onboarding.

Ready to get started?

Book a demo, talk to our sales team, or schedule training — no account required.

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